Frequently Asked Questions
Everything you need to know about shopping with Global Store.
What are your international shipping options?
We offer standard and express worldwide shipping to over 150 countries. Delivery times typically range from 5 to 12 business days depending on your location and selected shipping method.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition with all packaging intact. Please visit our Returns Center to initiate a request.
What payment methods do you accept?
Global Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are there any customs or import duties?
Orders shipped outside of our main distribution hubs may be subject to import taxes and customs duties. These fees are determined by your local customs office and are the responsibility of the customer.
How do I contact customer support?
Our support team is available 24/7 via the 'Contact Us' form on our website or through our live chat feature. We aim to respond to all inquiries within 24 hours.